The staggering number of complaints against police in Somerset

Avon and Somerset Police has received 1,984 complaints in the 2020/21 period, according to according to Independent Office for Police Conduct (IOPC) figures published. The most common cause for complaint was delivery of duties and services, such as decisions made by police or their actions after contact with the public, covering 1,592 allegations. However, the remaining allegations related to areas such as sexual misconduct, discrimination and corruption.

:Coca-Cola Christmas truck tour 2021 confirmed – get ready ‘holidays are coming’ Of the remaining complaints, Avon and Somerset Police have received nine allegations relating to sexual conduct 181 relating to discriminatory behaviour, and 91 relating to abuse of position or corruption. A total of 3,309 allegations made up the 1,984 complaints, with 2,885 of these having been finalised.

This means that the complainant is notified about the outcome and any planned action. So overall, a majority of these were dealt with. Nationwide, 67,732 complaint cases were logged in 2020/21, with 38,982 officers being on the receiving end of the claims.

This means that Avon and Somerset account for just under 3 percent of complaints across the country. However, of the 23,243 complaint cases that were handled formally, more than half (57%) had at least one allegation resulting in no further action being taken IOPC Director General Michael Lockwood said he was encouraged that widening the definition of a complaint and removing barriers to recording had led to a significant increase in complaints received.

This leads to many are being resolved quickly with tailored responses such as explanations and apologies that address the concerns raised. He said: “An effective complaints system, and independent oversight of it, is a vital part of securing public confidence in policing. “Now, more than ever, the public need assurance that policing is listening to their concerns and taking action to put things right.

They want to know that there are checks and balances to police powers and there is accountability and learning when things go wrong.” If a complainant believes that their outcome is unjust, they have the right to apply for a review for cases handled formally. Reviews are then handled by the appropriate review body.

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